Connaître, prévenir et résoudre les situations problématiques avec les parents
Cette formation permettra aux éducatrices et aux éducateurs d’acquérir des compétences en situation de conflit avec les parents. À travers des exercices pratiques et des échanges interactifs, les participant(e)s apprendront à identifier les types de conflits, analyser leurs causes, prendre conscience de leur posture professionnelle, et pratiquer des techniques de communication et de résolution adaptées à leur contexte de travail.
Veuillez noter que les formations en présentiel impliquent des frais de déplacement supplémentaires. Consultez les termes et conditions du contrat pour plus de détails.
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